If you are using a Windows operating system:
Open Device Manager:
Press Win + R, type `devmgmt.msc`, and hit Enter.
Look under Ports (COM & LPT) for your RS-232 port (e.g., COM1, COM2).
If the port appears with a yellow exclamation mark, there may be a driver issue. Update the driver by:
Right-clicking the port > Update driver > Search automatically for updated driver software.
Note the COM port number assigned to the RS-232 port.
It should look something like this: